Last Updated: 14/11/2024
At Aroma Star Restaurant, a restaurant operated under Caviar Restaurants LLC, we are committed to protecting the privacy and data of our customers and users. This Privacy Policy explains how we collect, use, and protect information when you interact with us through our website, WhatsApp, and other communication channels. By using our services, you agree to the terms of this Privacy Policy.
1. We may collect various types of information, including: Personal Information: Name, contact number, email address, and other details you provide directly when contacting us or making a reservation Order and Reservation Details: Information about orders, reservations, preferences, and delivery addresses. Communication Data: Messages and inquiries sent via WhatsApp, including order confirmations and customer support interactions.
2. We use the information collected for the following purposes: Service Delivery: To process and manage reservations, orders, and deliveries. Customer Support: To respond to inquiries, address feedback, and provide assistance. Marketing and Promotions: To share special offers, promotions, and updates about Aroma Star with your consent. Operational Improvements: To improve the quality and experience of our services and understand customer preferences.
3. Your information is handled responsibly and may be shared only in the following situations: With Service Providers: To support our business operations, such as payment processing, delivery services, or IT support. For Legal Compliance: To comply with legal obligations or in response to valid legal processes, government requests, or as necessary to protect our rights and safety. With Meta Platforms: For managing and operating the WhatsApp Business API.
4. We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
5. We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, delete, or limit its use. To exercise any of these rights, please get in touch with us.
7. We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the date of the latest revision.
8. If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: Email: aromastarqusais@gmail.com Phone: 0501025085
